Privacy Policy

1. Introduction

Koala Cash Lotto (ABN: 23207401983) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

• Name and contact details (email, phone, address)
• Date of birth and age verification
• Government identification for verification
• Payment and financial information
• Account login credentials

2.2 Usage Information

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Lottery preferences and playing history

3. How We Use Your Information

• Provide and manage our lottery services
• Process payments and payouts
• Verify your identity and age
• Communicate about your account and winnings
• Comply with legal and regulatory requirements
• Improve our services and user experience
• Send promotional communications (with consent)

4. Information Sharing and Disclosure

We may share your information with:

• Licensed lottery operators and regulators as required
• Payment processors and financial institutions
• Age and identity verification services
• Legal authorities when required by law
• Service providers who assist with our operations

We never sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security audits and monitoring
• Employee training on data protection

6. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Complain about our privacy practices

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website usage and performance
• Provide personalized content
• Ensure security and prevent fraud

You can manage cookie settings through your browser preferences.

8. Third-Party Services

Our website may contain links to third-party services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: